- Yarn purchased at the Brick and Mortar shop- must be returned within 30 days of purchase-in original condition (in a skein, not wound)-will receive store credit.
- Yarn purchased online- returning/exchanging it by mail- must be returned within 30 days of purchase - you are responsible for shipping to and from Knitty Gritty Shop. All returns must include the invoice you received with your order or print your online order confirmation.
- Books/ Patterns/ Notion/ Accessories- All sales are final. No returns accepted.
- Sale Items- sales are all final. No returns accepted.
Incorrect or Damaged
- If your order is incorrect- please contact us within 72 hours of package delivery.
- If your order is damaged- please email photos of the damaged product. .............