Returns

Return Policy 

   Yarn

  • Yarn purchased at the Brick and Mortar shop- must be returned within 30 days of purchase-in original condition (in a skein, not wound)-will receive store credit. 
  • Yarn purchased online- returning/exchanging it by mail- must be returned within 30 days of purchase - you are responsible for shipping to and from Knitty Gritty Shop. All returns must include the invoice you received with your order or print your online order confirmation. 
  • Books/ Patterns/ Notion/ Accessories- All sales are final.  No returns accepted. 
  • Sale Items- sales are all final. No returns accepted. 

Incorrect or Damaged 

  • If your order is incorrect- please contact us within 72 hours of package delivery. 
  • If your order is damaged- please email photos of the damaged product. .............